Ethical Design Practices



Overview

It has been our goal since the year 2000 to reach out to graphic and web designers worldwide and educate them about the importance of ethical design practices. What are these ethical guidelines? Why should graphic designers follow them? And how does it affect the future of our industry?

For many graphic designers ethics is part of their everyday life; business decisions and actions which are based on the greater good of the industry, and not just one’s own personal gain; decisions which leave a positive influence on not just the client, but elevate the graphic design industry into a realm of the elite – one with stringent guidelines, impeccable standards, and a professional image that no one can rival.

A chain is only as strong as its weakest link – and the graphic design industry has a lot of weak links which could ultimately cause its demise. Inexperienced and overnight graphic or web designer wannabe’s (most of whom are no more than desktop publishers with a new found appreciation for templates and template sites) have for long devalued an industry full of educated, talented, bright, hardworking individuals who go about doing their business the right way.

It is time for all true graphic and web designer professionals to unite against unethical design practices by following a few simple steps:

Rules to Follow


1


Do not display your pricing on your website

Creativity is not a tangible product, rather an extraordinary gift. The design process isn't a pre-defined series of events and timelines, rather a collaborative series of calculated and creative steps based on the client's specific needs and objectives.

By displaying your price on your website, you are not only locking yourself into a project without first knowing what is involved, but you give clients and visitors the impression that the entire design community abides by these standards and pricing structures.


2


Do not take part in Speculative / Contest work

"Speculative Work" is the unfortunate practice in today's society by certain companies or organizations that put on a "contest", asking hundreds of graphic designers to participate by designing, and sharing their ideas or work specific to the project, and promising the "winner" a meager payoff if their work is selected or used by the company.

Often hundreds of younger, inexperienced designers put in countless hours of work and creativity designing logos, web sites, or marketing collateral for these types of contests, without knowing if they will ever be compensated fairly for their time and efforts; 99% of these contestants never will.


3


Do not undervalue your time and break your prices

There are a set of standard pricing guidelines in the graphic and web design industry (whether you are a beginner or professional), and it is expected that designers charge at least near the minimum amount relevant to their experience for their time and services.

Those with ridiculously inexpensive fees, as well as those who undercut the rest of the designers by a substantial amount are truly doing a great disservice to not only themselves and their future as graphic designers, but the design industry as a whole by throwing off the pricing curve.


4


Do not copy someone else's design work

Do we really need to say more?


5


Do not use template sites for a quick and easy fix

Templates are pre-designed web sites, logos, and even brochures that have been created by businesses who make a profit selling the same half-finished work to scores of unimaginative wannabe "designers". What is wrong with this notion? If a client can not place a value on imagination, brainstorming, creativity, market research, and actual design work, then thousands of designers would have to look for other means to make a living.

Those "designers" who do think they have gotten away with using a template, can not comprehend the consequences of their actions beyond a quick profit. What will happen if the same client found out that his or her website or corporate identity was created through unethical means? How much recurring business will these "designers" expect from a client who is now furious, because the same website and logo they paid for is being replicated for their competitors?


6


Do not work without a working agreement

A well written, executable working agreement not only protects you as a designer and minimizes the chances of unknowingly participating in speculative work, but at the same time dictates your responsibilities in black and white. Having a bulletproof agreement ensures you are getting fair compensation for your time and efforts, and eliminates any misunderstandings and legal issues which may arise from working without a mutually agreeable set of circumstances.

Discussing all your terms and fees with the client before diving into a project portrays your professionalism and business ethics, and almost always drives off those clients who would have wanted to advantage of you.


7


Do not "steal" your competitors clients

With the competitive nature of graphic design (or any business for that matter), it is one thing to market your services to expand clientele, but it is immoral and unethical to target another design firms' clients specifically. As graphic designers, we build long lasting relationships with our clients, know their company inside and out, understand their taste, objectives, and budgetary constraints.

Designers work hard to maintain business relationships, and for a new graphic designer to contact another designers' client and offer them a better deal without knowing the intricacies of an-already established relationship, is unacceptable and unethical business. It leads to cutting prices, and eventually cutting corners; something that does not boast well for the design industry as a whole.


8


Say 'No" to unethical clients

Often times an unethical client relies on a young designer's inability to turn down a paying project, and in the process takes advantage of the circumstances. Designers are encouraged to say NO at the very first sign of problems with these types of clients.

Warning signs include those who ask the designer to work for free just to gauge his or her abilities prior to making a decision about a designer; those who refuse or "forget" to sign a working agreement or do not provide a monetary down payment. Others include those who ask the designer to use templates, or stock photography without the intent to pay for them, or simply ask the designer to "borrow" photos or designs from other sources. Sometimes clients have been reported to offer bogus shares in a startup company as form of payment, even though they know the chances of those shares actually being worth something is slim to none.


9


Be fair and punctual with your paying clients

Your clients are your lifeline - which means you should always have their best interest in mind. Stand by your deliverables and timeline agreement, even go slightly above and beyond the call of duty to make sure they are more than satisfied with the results. But whatever you do, do not hold hostage an artwork which has been paid for in full, or any other unethical practices which may ruin your reputation. Ethical business and design conduct will not only win you more projects in the future, but you will gain the utmost respect in the design community.

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